Below FAQs are some common concerns and questions. If you have any other questions, please contact us on Toll Free No: 1800-547-8900 / 1800-547-8700
HealthyHome is a Reckitt initiative committed to protect and nurture your family & homes. Our mission is to bring to your doorstep, products and expertise that promote good health, hygiene & wellbeing for you and your family at the click of a button. We are the official online store for Reckitt products. Reckitt is a growing community of 40,000+ diverse, talented entrepreneurs – united in the relentless pursuit of a cleaner, healthier world. Drawing on each other’s skills and working together, we put people at the heart of our business. Through research and development, science and partnership, we make products that people have loved and trusted for generations. Hygiene is the foundation of health.
Our most popular brands include Dettol, Lizol, Airwick, Finish, Harpic, Lizol, Colin and Veet
We offer our best selling products as combos delivered on order at unbelievable prices. Step into a cleaner, healthier home with us. The global pressures of urbanisation and climate change are increasing the need for improved hygiene products, services and education. Health related events are challenging public systems and driving the underlying demand for self-care, STI prevention and good hygiene practices.
An order, once placed and confirmed, cannot be cancelled.
The order can be cancelled under “My Orders” section if the order has not been Shipped.
You will be entitled to a 100% replacement in case you have received goods which are damaged or distorted. If your goods contain multiple items, partial replacement is permissible for the damaged goods. Returns must be initiated within 24 hours of receiving your order by either calling us or sending us an email. The product must be in an unused state and accompanied by a copy of the original receipt or invoice. The request for replacement will be raised only after inspection of the damaged or distorted good. Upon successful verification, a request for replacement will be raised and you should expect to receive it as per the delivery timelines mentioned when you placed the order.
You received a wrong item …… Ooops this is embarrassing!. You found the item missing!.... We would analyse and try to reship the missing item You found the item damaged!. In case you would like to return the product please keep in mind the product must not be used and must be returned in the state you received them and be returned in the original packaging.
You will be refunded directly back to the Payment card used for the original payment. You can expect the money to be refunded within 3-6 days from the point we have received the returned product. Note :- For COD there needs to be no money to be returned
An order, once placed, cannot be replaced under any circumstance.
We accept the following payment options at HealthyHome 1.    All Credit and Debit Cards 2.    Net banking Options 3.    Payment Wallets 4.    NEFT/RTGS/IMPS 5.    Cash on Delivery ( Only at selected pin codes)
Cash on Delivery (COD) options are available and accepted upto Rs: 5,999/- .While checking out you may select the COD Options availability.
1.    Order value may be higher than Rs:5,999/- 2.    Our delivery partners may not support the Cash on Delivery for your pincode
GST is a single tax which subsumes everything else like VAT, Excise, Entry tax etc. This is levied on every goods or services and has to be borne by the consumer.
If applicable, the amount of GST collected from customer depends on the product category and will be calculated as follows:- Min. 5% - Max. 28% of net payable (MRP - product discount - coupon discount) will be collected from the customer.
Yes the amount would be returned into the source account as per our Returns policy.
We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on HealthyHome. We sell only genuine products to customers on HealthyHome. All products are authentic and reliable.
HealthyHome understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure. We assure you that your information is completely protected and that your purchases are safe.
You have successfully subscribed!